Who can you trust?
Our Facebook and Google reviews are an excellent way to see how other customers felt about their experiences using PUIRI's services. The many positive testimonials will help ensure that your entire customer experience with PUIRI will be satisfying.
What's the difference?
Top-rated Customer Service
A service-based company is only as good as the service they deliver. PUIRI delivers. Our reputation precedes us, second to none, and the quality of our work speaks for its self.
Our customers’ loyalty stands on a highly knowledgeable and a committed team dedicated to passing on that knowledge through service, tips and advice.
We understand the importance of striving to meet our customers’ cleaning needs and desires, providing that special service that will delight you and make you want to use our services again. Several carpet retailers, interior designers, property management companies and realtors refer our services exclusively.
Honesty & Integrity
With absolute transparency, and never any hidden fees or surprise charges, PUIRI demonstrates that being open and honest can benefit a business’s reputations and increase customer satisfaction. Statistics show that at least 88% of consumers trust online reviews equally as much, if not more than, recommendations from people they know so be sure to check out all our customer reviews and testimonials on Facebook, Google.
Skill & Expertise
PUIRI is a local, family-owned company built on more than 25 years of industry experience and, as our customer, your home or business reaps the benefits of our years of learning and skill building. All our knowledge is at your disposal and we are happy to answer your questions or clarify any process you may not fully understand. Our experience ranges from all types of carpet, upholstery and rugs to wood tile and stone. Whether the product is natural or synthetic, and whatever the soiling condition may be, we will apply all of our expertise to your job.
Education & Training
Our training has been extensive over the years. We are actively involved with many trade associations and manufacturers. As we follow their activities it keeps us on the cutting edge so that we can implement that knowledge in our daily activities.
PUIRI uses the most advanced cleaning systems in the industry. Our 12 Step Cleaning Process was designed over the years to give you the most thorough cleaning possible, by combining maximum soil removal with the fastest dry times in the industry. But, ultimately, excellent customer service comes down to quality time.
Our technicians make sure the time they spend cleaning your carpet is quality time to guarantee that your home or business receives the most thorough cleaning ever! Anything less is unacceptable. We offer a 100% money back guarantee so if you are not pleased with the cleaning, we will hurry back to make it right. If you are still unimpressed, we will refund your money. Happy customers are more valuable than money!